Chapter 8 – Exercise 1

Chapter 8 – Exercise 1

Assume your organization wants to hire new instructors for your project management course. Develop a list of quality standards that you could use in making this hiring decision (Schwalbe, p. 330).

The instructor is the most important aspect of a course. The instructor commands the pace, approach, and tone of the class and these all affect how much the audience will enjoy the course and how much they will learn.

Some quality standards should be followed as below:

1. Interview: Interviewing is one of the most effective ways to identify and attract employees who will be successful enough to stay. It is an opportunity the company has to know the candidate better;



2. 
   
   The candidate should impart confidence: the instructor needs a wide knowledge and experience to show the audience that what he is speaking is true and grab people’s attention;



3. 
   
   Provide inspiration and motivation: the candidate needs personal motivation, once it is achieved he has to make the class a good environment, asking the audience to participate, give opinions, suggestions and criticisms;



4. 
   
   Be productive: the instructor needs a preparation program and to dedicate some time to think about what he is going to deliver providing a good content in which the audience can take some gain from;



5. 
   
   Explaining the course material: define tasks and activities to meet the course objective;



6. 
   
   Clear communication: a good instructor has to be a good communicator to deliver what is expected to. A good communicator needs to be decisive, interested in other people, realistic in his goals, and keep his sense of humor (Lock, n.d.);



7. 
   
   Professionalism: it is important that the instructor has a good behavior, posture, responsibility, accountability, respect and be ethical;



8. 
   
   Contract: the company has to identify all the needs from both parts (the employee and employer) and make a contract including the basic requirements, agreement, terms and conditions.
   

References

Schwalbe, K., (2006) – Information Technology Project Management – Fourth Edition – Cambridge, MA: Course Technology/Thompson Learning

Abeyta, B., (n.d.) – A Rigorous Selection Process Helps Ensure Quality Project Managers – Retrieved October 28, 2007 from http://www.chiefprojectofficer.com/article.php?main=108

Lock, C., (n.d.) – How to be a Good Communicator in Business and in Life – Retrieved October 28, 2007 from http://www.eslteachersboard.com/cgi-bin/motivation/index.pl?noframes;read=470